Online Store Policy
Thankyou for choosing Baby Furniture Warehouse Store, Inc. We look forward to offering you a pleasant online experience. We pride ourselves on being able to sell quality merchandise at a low price both online and at our store locations. If you have any questions before or after your purchase please feel free to call us at 781-942-7978 or send an e-mail to info@babyfurniturewarehouse.com.
This site is dedicated to displaying the wide variety of items we carry here at The Baby Furniture Warehouse Store, Inc. and online at www.babyfurniturewarehouse.com. The large furniture items displayed from the furniture drop down menu are not available for sale online as it is not cost effective to ship them via parcel services. Please feel free to visit or call our retail stores in Lynnfield, Braintree, or Reading Massachusetts to purchase these larger items available for delivery within a limited area of New England.
Babyfurniturewarehouse.com accepts payments through the service of PayPal®, an online payment service that accepts most major credit cards. PayPal® is easy to use and the information asked of the consumer is the same as required by any online merchant credit account. You DO NOT have to sign up for PayPal® prior to choosing your items for purchase. Advantages to using PayPal® include secure internet transactions and a free account that is setup for the consumer the very first time they use it. This allows the user to return to our site and process payment for new purchases by simply supplying a user name and password without resubmition of their entire personal information. In addition consumers may use their PayPal® account to pay for goods at any online store that accepts payments through PayPal®. More information on PayPal® can be obtained by visiting www.paypal.com.
Alternative Payment Methods:
If using PayPal® or making a payment online makes you feel uneasy then we are happy to process your order either via fax, mail, or phone. Simply print out your complete shopping cart page verifying the items on it without choosing the “checkout” option. You may then fax (781)942-7783, or mail the information to us at or Reading location. You must include your credit card information (number, expiration date, type, card holders name and billing address ) personal check, or money order and ship to information with your order. You may also call us with the order at (781)942-7978 x202.
Shipping Fees, Currency, Taxes, and Stock Availability:
The products available online are priced and payable only in US Dollars. Massachusetts residents will have 5% sales tax added to their orders. No other currency can be accepted or exchanged. Unless otherwise stated, all our prices include shipping anywhere within the Continental United States via UPS ground transportation. Additional charges will apply for items shipped to Alaska, Hawaii, Canada, or APO's.
We normally process all orders every Thursday and Friday (closed Tuesdays and Wednesdays). A full refund will be made in the rare instance that a particular item is not available for shipment. A “request for money” can be sent via PayPal® or via e-mail notification once the item is in stock.
Prices are subject to change. For questions regarding shipment of products elsewhere or overnight express shipment, please call or e-mail us at the number or address provided on our contact page.
For Online Purchases we will accept new and resalable items in their original packaging returned within 15 days of delivery for an exchange or full refund, less shipping and handling charges if applicable. Items must be in their original packaging and in re-saleable condition with all original parts.
When obvious damage to shipping package is noticed upon receipt DO NOT Accept the package. Any returns due to damaged or defective merchandise must be reported within 3 days of delivery.
Credits through PayPal® will be granted for payments received through PayPal®. A company check will be issued within 12 days of receiving return for any item paid for with a money order or certified bank check.
All product lines carried by The Baby Furniture Warehouse Store, Inc. are manufactured by other independent companies which offer their own individual limited warrantees.
Please send exchanges or returns along with your name, address, phone number, and a printed copy of your purchase confirmation e-mail to our Reading address. You may also, if convenient for you, walk in to either of our store locations to exchange or return an online purchase.
For purchases made at our locations in Lynnfield, Reading, or Braintre cash, check, and charge refunds will be given within 14 days of your purchase with receipt. For cash purchases over $100.00 a check will be mailed to the customer within 7 business days or return. For check purchases a refund check will be sent within 12 days of return. Charge refunds will be immediately credited to customers charge card*.
Merchandise must be returned in in original packaging and in re-saleable condition with all parts.
Please note that all sales are final on special order items and floor samples. Sorry but no refunds or merchandise credits will be granted on these items.
No refunds or credits will be granted for any local delivery charges. Additional charges will apply on returns that need to be picked up by our delivery carrier.
Thank you for Choosing The Baby Furniture Warehouse Store, Inc. at www.babyfurniturewarehouse.com.
